Digital is in danger of becoming the most overused word of this decade, There is no shortage of digital tools to support Digital Working however only a small number of employees can currently be called digital natives. So what’s the problem?
Digital by Default has become the mantra for a large number of organisations, especially those in the public sector. Digital approaches have been applied to ‘front office’, transactional activities. However there are many opportunities to apply a digital approach to back office functions, digital working, and, importantly, lay the groundwork for Agile Working and Smart Working.